Monday, 20 June 2016 04:56

Get curious to get outcomes, not outbreaks

One of the techniques that helps conversations remain as healthy and productive as possible is asking questions.  Lots of them.  This is often the difference between an outcome and an outbreak.

Ever been on the receiving end of someone talking at you, high jacking the agenda or having a love affair with their own voice?  I have :-(  They are not conversations.  They are ‘yoursations’. You are being talked at not with. It feels like we don’t even need to be in the room with them.

They are not fun, enjoyable or productive. 

One way to help conversations become highly productive so that they allow us to make great decisions and build great relationships is to get curious.  Ask heaps of open ended questions to understand who, where, what, when, how and whatever else is relevant. 

Why is ‘getting your curious on’ so important? There are stacks of reasons;

 

  1. It shows we are interested and open. One of our most common needs is to be seen and heard by others… truly.  Many of us forget this and undervalue how important it is for the others to feel like what they have to say really matters.

 

  1. It enables us to see the ‘real truth’ in a situation. The real truth is a combination of what you know to be true (your truth) and what the other persons knows to be true (their truth).  Coming to a conversation thinking you have all the information and all the answers is damaging and futile.

 

  1. We make better operational and strategic decisions when we have the real truth. The more information we have the better the decision right?  It’s a no brainer.  Yet it’s ego that gets in the way and stops us from believing this. 

 

  1. It builds relationships of trust and respect. People who listen to each other, enjoy working with each together and teams then thrive.

 

  1. It decreases the fight or flight stress reactions we have in some of those tougher conversations. It calms down the nervous system for both parties.

 

And it’s just a kind and decent human thing to do.  Become as curious about what others think as you are about yourself.

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Last modified on Monday, 20 June 2016 06:27

About Georgia

Georgia is obsessed with the power of great communication. She knows how great communication leads to great collaboration and helps create outstanding cultures.

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