Content and Intent is all you need

Content and Intent is all you need

I’ve worked it out.  After running hundreds of programs on how to communicate well, give and receive feedback, and doing all the research, I am convinced that all we need are two things to get this right. Some would say, you’ve dummed it down.  I would suggest, I’ve...
We are making old school mistakes to transform cultures

We are making old school mistakes to transform cultures

Who wants to attend a one day workshop on the new values and behaviours your company has decided upon?  I’m going to take a punt and suggest it’s… not many.  When I ask this questions of participants in my workshops there is rarely more than 15% who are keen to...
They don’t know you. You don’t know them.

They don’t know you. You don’t know them.

I was in a strategy meeting with about six of my colleagues.  We were discussing the plans for the new year.  We kept talking about the same issues from 12 months ago.  The meeting felt laboursome.  Getting agreement or making decisions was like dragging nails on a...
We are making engagement way to complicated

We are making engagement way to complicated

Engagement. Engagement. Engagement. It’s what all the progressive workplaces are talking about.  They know that when their people, their customers and their stakeholders are engaged that the results follow.  Attracting and retaining people is easier, customer...
Performance reviews are not the focus. They are a process.

Performance reviews are not the focus. They are a process.

It’s that time of the year again and you’re spending many early mornings and late nights preparing for your team members’ performance reviews. You’re filling in the endless rating systems, backing each number with an example, pulling together a list of strengths and...