Why is it so hard to apologise?

Why is it so hard to apologise?

This week is NAIDOC week. It’s a week to formally celebrate the history, culture and achievements of our Aboriginal and Torres Strait Islander people. I’ve been enjoying recently watching the decisions we are making as a country that are inclusive of our First Nations...
When is it not ok to be funny at work?

When is it not ok to be funny at work?

It’s International Joke Day today. Yep, it’s a thing. That’s so funny right?! It got me thinking about the role humour plays when we are at work. It’s a fabulous uplifting way to create energy and connection. Laughing stimulates organs that release endorphins to our...
The difference between manners and feedback

The difference between manners and feedback

Acknowledging someone for the work they’ve done, letting someone know you’re grateful or just saying ‘thank you’ is kind. The world can do with more kindness. I just came back from Thailand. What struck me was how kind they are. How much they honour each other through...
What’s the one secret to having tough conversations?

What’s the one secret to having tough conversations?

OK, are you ready?  This is important.  Well, there isn’t one secret. They are tough. But we can learn one thing to improve our state when we are in them.  And set the conversation up to reduce the emotional reactions of others.  It’s to get our words good enough. Yes...
Getting triggered makes you human

Getting triggered makes you human

I deal with a lot of conflict. And yes, even some I create myself. The thing about conflict is that it’s not all bad. Healthy conflict brings all conversations to the surface. It pushes new ideas and thinking and creates new and often better strategies and...