In Grade 4, at Beaumaris (Beauie) Primary School, my classroom teacher was Miss Cavanagh. I loved Miss Cavanagh. I wasn’t alone. My brother James had her 3 years later. He loved her too. We all did. Why?
Just a short one today to ponder. I love what Sarah Prevette, the founder of Future Design School, has to say about the creating innovative cultures. She says that culture is the backbone of innovation and you can’t have innovation unless you are having the conversations.
I’m kind of embarrassed to share this. I cracked it at my partner Ben last week for eating the cheese slices that we use for the kids’ school lunches. Five at a time! But, let me give you the context so you don’t think it was purely a ‘time of the month’ response from my…
Read about how to transform leaders, teams and organisations through feedback.
Engagement. Engagement. Engagement. It’s what all the progressive workplaces are talking about. They know that when their people, their customers and their stakeholders are engaged that the results follow. Attracting and retaining people is easier, customer relationships and sales thrive, there are less workplace accidents and claim. Plus, great ideas happen which increase productivity and…
Ok, confession time… When you give positive constructive feedback, is there an element of hoping that others will return the favour? Especially the positive stuff. Come on. Be honest.
For 7 years I used to take my dry cleaning to this little shop owned by an older Russian couple. They did a faultless job. Whenever customers walked in the door she was full of sweet shy smiles. He was not. When a customer would walk in, he would often keep his eyes down and…
Many of you know that #TheFeedbackChallenge has started. Many people around the globe are learning to Get Their Positive On! and get better at giving feedback. I thought I would share with you what they are learning on Day 1.
Many people think that we need to soften the content in a conversation for the other person to be able to receive it. That is, I should talk around the issue so it’s not too confronting.
One of the things that I notice all the time, when conversations go south, is when someone starts talking about the other persons’ thoughts or feelings. Phrases like: