Online Feedback Program
A three part series loaded with tips and techniques to managing difficult conversations.
Online learning can be hard. According to marketing legend Seth Godin only 95% of participants complete their online learning experience. We are aware of this so Georgia has designed a program that:
Is learning in bite sized chunks
Has a highly pragmatic application on your real-life issues
Has a community that you can connect with and learn from
Helps you get your job done more easily
Is not s&^t!
The feedback that doesn’t suck program is a three-part series where you will:
Understand why we personally avoid or poorly handle conversations with others
Become aware of how we respond feedback and learn to manage ourselves better in the moment
Be able to prepare well for the small or larger conversations to avoiding them going south
Develop techniques to keep the conversations safe and get them back on track
Grow our confidence to lean into feedback moments and know what we are saying matters
Why do it?
We think there is a trust crisis right now. People don’t trust what companies market to us, what politician tell us and whether promises will come true. One way to increase trust is to build our ability to have the conversations we need to have, to give feedback in the moment and to react well to when people give it to us.
We also know that the world is not getting better at talking with each other but talking too each other. We are not getting the feedback we need to grow, we are not listening well to others perspectives to make better decisions and our stress levels are rising because we are not talking stuff out.
Without conversation there is no relationship.
The better the conversations, the better the relationships.
If we want to get things done, it’s one conversation at a time.
Who’s it for?
Don’t you hate it when people say – everyone. But yeah, to be a cliché – most employees. The program takes into account we all have different cultural backgrounds, different roles and levels of education and experience.
It ignores the notion that we need to a different way to prepare for levels of hierarchy, whether conversations are internal or external, that we need to adapt for different personality styles and makes things different from work to home. These skills can be applied across all role types, industries and circumstances. We’ve been doing this for over 10 years. We know this to be true.
This program has your name on it if you are;
Someone who plays nice and avoids talking about issues
Can be seen to be abrupt or too direct
Are aware that your emotional reactions may be greater than they need to be
Looking to get more stuff done and get back more time
Wanting to learn skills to become a better friend, leader or partner
Want to level up in how you collaborative and communicate
What will you get?
The keys to life! OK, so too far. But the content you will learn and the confidence you will develop is not just work skills, it’s life skills. There’s a hashtag in there somewhere. There are three modules, 37 videos and 10 worksheets, to be completed in order:
Module 1 – Building your feedback muscle
- Discuss and address what gets in the way of us giving feedback
- Understand the balance of positive and negative feedback to create a high-performance team
- Learn how to have those ‘in the moment’ conversations that build trust and respect
Module 2 – What triggers me off
- Understand how we respond to stress and the role we play in conflict
- Assess our triggers and understand where they come from
- Create ways of learning from the past to rewire how we respond better in the future
Module 3 – Navigating the tough conversations
- Learn how to prepare for those more difficult situations or conversations
- Understand our intent walking into the conversation and rewire to one that serves us and the other person
- Build some techniques to manage the moment when things go south