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Communication expert Georgia Murch reveals the key to ending conflict with bosses, co-workers. THEY are four common phrases we’ve probably all said at one point or another – but they could be holding your career back. WHETHER it’s a horrible boss or a colleague you just can’t stand, conflict at work is pretty much inevitable. But…

Facilitators need to get out of the way

There is no doubt that whoever is leading or planning a strategy day, sets the tone. Whether the facilitator is someone internal, or an external expert, their role is to ensure the design of the day(s) suits the objectives.  But it doesn’t stop there. How they set expectations, manage participants and keep the day running…

Too many of our off sites are off

When we get our people together for strategic or team planning days – we are conscious of making the time and effort count. We come with great expectations when our people gather, and rightly so. I can recall sitting in far too many ‘strategic planning days’ which turned into talk fests of problems; lots of…

Let’s make consequences cool.

When I first started managing a team it was hard. Yes, it was exciting to be able to influence others, help them be better and to start ‘playing’ with the leadership team. But it was hard. The most difficult thing was working out how to motivate the individuals who were not meeting targets and KPI’s.…