We are making engagement way to complicated

We are making engagement way to complicated

Engagement. Engagement. Engagement. It’s what all the progressive workplaces are talking about.  They know that when their people, their customers and their stakeholders are engaged that the results follow.  Attracting and retaining people is easier, customer...
Open Forum

Open Forum

Leaders need to nip ’em in the bud The we see a spot fire we grab some water and put it out, right? We know it could turn ugly pretty quickly and the costs can be immeasurable. Read full article Leaders need to nip ’em in the bud The we see a spot fire we...
Performance reviews are not the focus. They are a process.

Performance reviews are not the focus. They are a process.

It’s that time of the year again and you’re spending many early mornings and late nights preparing for your team members’ performance reviews. You’re filling in the endless rating systems, backing each number with an example, pulling together a list of strengths and...
Why is ‘no thanks’ so blo^&dy hard?

Why is ‘no thanks’ so blo^&dy hard?

Hands in the air if someone has not got back to you when they should have?  It may have been a job you applied for; an invitation to an event or party; asking someone out on a date (insert awkward face here); and my pet peeve – a client not getting back to you...
Introducing Matt Lumsdaine to the team!

Introducing Matt Lumsdaine to the team!

It’s super exciting to start the year by letting you know that Matt has joined the team.  Matt brings great expertise in mediation, conflict management and positive psychology. A passionate student of the human condition, Matt has studied and taught the practical...