news.com.au

news.com.au

Your guide to not being a douche AFTER more than 20 years working, leading and managing, it’s clear to me that the number one thing that gets in the way of people being awesome is … being a douche. Do I really need to explain what “being a douche” means? We all know...
The Huffington Post

The Huffington Post

Why Learning How To Give Feedback To Staff Can Make You A Great Boss If you want to know how you can stop being a “dick” at work — or know how to deal with one — author and communication expert Georgia Murch is here to help. Why Learning How To Give...
Content and Intent is all you need

Content and Intent is all you need

I’ve worked it out.  After running hundreds of programs on how to communicate well, give and receive feedback, and doing all the research, I am convinced that all we need are two things to get this right. Some would say, you’ve dummed it down.  I would suggest, I’ve...
Don’t fight the fighter!

Don’t fight the fighter!

I’m kind of embarrassed to share this.  I cracked it at my partner Ben last week for eating the cheese slices that we use for the kids’ school lunches.  Five at a time!  But, let me give you the context so you don’t think it was purely a ‘time of the month’ response...
Don’t soften the content.  Soften the delivery.

Don’t soften the content. Soften the delivery.

Many people think that we need to soften the content in a conversation for the other person to be able to receive it.  That is, I should talk around the issue so it’s not too confronting. It’s not true. It creates unclear messages to the other person.  When the...